Terms and Conditions

Last updated: [01, 07, 2026]

Welcome to Dexmer. By accessing or using our website and services, you agree to be bound by the following Terms and Conditions. If you do not agree with any part of these terms, please do not use our services.

1. Services

Dexmer provides digital services including, but not limited to, website design and development, UI/UX design, hosting, maintenance, SEO, e-commerce solutions, and digital consulting. All services are provided based on the scope, timeline, and pricing agreed upon with the client prior to project initiation.

2. Project Scope & Revisions

Each project includes a clearly defined scope of work. Any requests outside the agreed scope may require additional time and fees. Unless otherwise stated, reasonable revisions are included during the development phase. Major changes or new features may be treated as a new project or add-on service.

3. Payments

All prices are quoted in the agreed currency and must be paid according to the payment terms specified in the proposal or invoice. Dexmer reserves the right to pause or terminate services if payments are delayed or unpaid. Deposits are non-refundable once the project has started.

4. Hosting & Maintenance

For clients using Dexmer hosting services, we provide high-availability servers, security monitoring, and backups as described in the selected plan. While we aim for 99.9% uptime, Dexmer is not responsible for downtime caused by third-party providers, force majeure events, or factors outside our control.

5. Client Responsibilities

Clients are responsible for providing accurate information, content, images, and approvals in a timely manner. Delays in communication or content delivery may affect project timelines and launch dates.

6. Intellectual Property

Upon full payment, the client is granted full rights to the final website or digital product, unless otherwise agreed. Dexmer retains the right to display completed projects in its portfolio, website, and marketing materials unless the client requests otherwise in writing.

7. Third-Party Services

Dexmer may integrate third-party tools, plugins, APIs, or services. Dexmer is not responsible for changes, interruptions, or pricing modifications made by third-party providers.

8. Limitation of Liability

Dexmer shall not be liable for any indirect, incidental, or consequential damages, including loss of data, revenue, or business opportunities, arising from the use or inability to use our services.

9. Termination

Either party may terminate services with written notice. In the event of termination, the client is responsible for payment for all work completed up to the termination date. No refunds will be issued for completed work.

10. Confidentiality

Both parties agree to keep confidential any proprietary or sensitive information shared during the course of the project, unless disclosure is required by law.

11. Governing Law

These Terms and Conditions shall be governed and interpreted in accordance with the laws applicable in the client’s country of residence or Dexmer’s operating jurisdiction, unless otherwise agreed in writing.

12. Changes to Terms

Dexmer reserves the right to update or modify these Terms and Conditions at any time. Continued use of our website or services constitutes acceptance of the updated terms.

13. Contact

If you have any questions regarding these Terms and Conditions, please contact us through the information provided on our website.